Terms of service

General Terms These terms and conditions (“Agreement”) are between [Company Name] (“we”, “us”, or “our”) and you (“you” or “your”) for the provision of wash and fold laundry services (“Services”) as further described on our website (the “Site”). By placing an order for Services, you agree to be bound by the terms and conditions of this Agreement.

Service Overview We will provide you with a wash and fold laundry service which includes the collection, washing, drying, folding, and delivery of your laundry. We will use our best efforts to ensure your laundry is cleaned and delivered to your satisfaction.

Order Process To place an order, you must visit our website, select the appropriate service, and provide the necessary information. We will collect your laundry at the agreed-upon time and deliver it back to you within the agreed-upon timeframe.

Payment Payment for the Services must be made at the time of placing your order. We accept all major credit cards and other forms of payment as indicated on our Site. Payment must be made in full before we can provide the Services.

Cancellation Policy You may cancel or reschedule your order up to 24 hours prior to the agreed-upon collection time. Cancellations made within 24 hours of the collection time will be subject to a cancellation fee equal to 50% of the total order value.

Laundry Items We will wash, dry, and fold all clothing, bedding, and towels provided by you. We reserve the right to refuse to launder any item that we determine, in our sole discretion, is not suitable for our Services. We are not responsible for any damage or loss to any laundry item that occurs during the provision of our Services.

Liability Our liability to you, whether in contract, tort (including negligence), or otherwise, shall be limited to the total value of the Services provided to you under this Agreement.

Privacy We will collect and process your personal information in accordance with our Privacy Policy, which is available on our Site.

Governing Law This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate.

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and us with respect to the provision of the Services and supersedes all prior agreements or understandings, whether written or oral. No variation of this Agreement shall be binding unless agreed in writing by both parties.

If you have any questions about our terms and conditions, please do not hesitate to contact us.